Privacy Policy

PRIVACY POLICY FOR ALSHECH ACADEMY

Effective Date: September 9, 2025

Alshech Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (collectively, the "Services").

1. Information We Collect

A. Personal Information You Provide: We collect personally identifiable information that you voluntarily provide to us when you register for an account, purchase a course, or communicate with us. This information may include:

Name

Email address

Password

Mobile phone number (optional, and with express consent for text messaging)

Payment information (processed securely by a third-party payment processor like Stripe or PayPal; we do not store your full credit card details).

B. Information Collected Automatically: When you use our Services, we may automatically collect certain information, including:

Usage Data: Information about how you use the Service, such as the pages you visit, the courses you view, and the time you spend on the site.

Log Data: Your Internet Protocol (IP) address, browser type, browser version, operating system, and referral source.

Cookies: We use cookies to operate and administer our site, gather usage data, and improve your experience. You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Services.

Process your transactions and manage your orders.

Manage your account and provide you with customer support.

Communicate with you, including sending service-related emails, promotional materials (with your consent), and responding to your inquiries.

Send transactional and/or marketing text messages, with your express consent.

Improve our website, offerings, and user experience.

Monitor and analyze usage and trends to enhance the security and functionality of our Services.

Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

With Service Providers: We may share your information with trusted third-party vendors who perform services for us, such as payment processing, web hosting, email delivery, data analytics, and text message delivery. These vendors only have access to your information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4. Data Security

We implement a variety of security measures designed to protect the security of your personal information. We use SSL/TLS encryption to protect data in transit. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access: You can request copies of your personal data.

The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You can request that we erase your personal data, under certain conditions.

You can exercise these rights by updating your account settings or by contacting us directly.

6. SMS and Text Messaging Policy

We are committed to full compliance with all regulations concerning text message communications.

Consent: We will only send you text messages if you have provided explicit, written consent to receive them. We maintain records of this consent. Consent for marketing messages is obtained separately from consent for transactional messages, and agreeing to one is not a condition for receiving the other.

Use of Information: Your mobile number will be used solely for the purpose of sending the types of messages to which you have consented.

Data Sharing: As stated in Section 3, your mobile phone number, opt-in data, and consent will not be sold, rented, or shared with any third parties for their own marketing purposes. Information may only be shared with our service providers (aggregators) for the sole purpose of sending our messages to you.

7. Children's Privacy

Our Services are not intended for use by children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personally identifiable information from children under this age. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to make a legal request, please contact us in writing:

Email: [email protected]

Address: Alshech Academy, 4 Gladwyne Court, Spring Valley, NY 10977.